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top tens

receiving feedback

The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…

open »
14th February 2022
top ten tips - challenging conversations
top tens

challenging conversations

The three key factors that make conversations challenging, including context, the other person’s behaviour, and you – and your attitude. Also what to do about it – before, during and afterwards

open »
31st January 2022
the glass and paper cup
storytelling

the glass & the paper cup

Which is the quality product, and why? and who decides – the customer or the provider? And does fit for purpose depend on use and context?

open »
8th January 2022
videos

mind the (performance) gap

This video focuses on the gap between performance requirements and performance delivery, and, if there is a gap between the two, how to close it.

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20th December 2021
videos

confidence

You are confident – that’s the truth. The trouble is, you may not believe it. This pod helps you recognise the truth, and develop ways you can increase both the range and depth of your confidence, and overcome any barriers that may exist to being more confident.

open »
8th November 2021
articles

high performers… saints or sinners?

You may have a high performer in your team.  In which case, you probably consider yourself to be very lucky.  But are you?  Whilst a high performer clearly provides benefits, they can also produce liabilities.  Here’s the case for and against…

open »
19th October 2021
top ten tips - coaching
top tens

coaching

What it is, and how to do it, including the importance of calibration, contamination and recap…

open »
11th January 2019

Challenging Conversations

Who should attend, and why? This one day workshop is for anyone facing a 1-1 conversation which might be tricky, and who wants a number

open »
29th November 2017

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appraisal (22) blame (12) challenging conversations (33) change (36) coaching (28) communication (48) creativity (10) culture (26) customer service (15) emotions (19) entrepreneurship (24) habits (16) health (8) identity (9) influence (29) innovation (16) inter-personal skills (16) language (29) leadership (33) learning (16) management (31) meetings (13) mindset (37) motivation (28) negativity (12) negotiation (14) nudge theory (10) overload (9) performance (19) personal effectiveness (49) poor performance (13) presentations (17) prioritising (10) problem solving (37) resilience (15) resourcefulness (20) selling (18) storytelling (20) strategy (24) stress (13) teams (7) time management (10) uncertainty (16) values (17) wellbeing (8)
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Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…