what are you looking for?

  • workshop format:

  • themes:

  • sort results by:

can we help you find something?

performance

search results

archive heading? + general how to search the site

articles

high performers… saints or sinners?

You may have a high performer in your team.  In which case, you probably consider yourself to be very lucky.  But are you?  Whilst a high performer clearly provides benefits, they can also produce liabilities.  Here’s the case for and against…

open »
top tens

challenging conversations

the three key factors that make conversations challenging, including context, the other person’s behaviour, and you – and your attitude. Also what to do about it – before, during and afterwards

open »

Customer Service: A Strategic Approach

Who should attend, and why? This one-day programme establishes why customer service is important, and how as a strategic manager, you can create high and consistent customer service, whilst valuing

open »

Nudge Theory

Who should attend Nudge Theory Training? Our Nudge Theory training course is for anyone who is intrigued by this theory, that suggests an understanding of human behaviour, motivations and habits

open »

Problem Solving

Who should attend, and why? Are you someone who starts every day with good intentions and a plan, but finds it is taken over with one problem after another?  Is

open »

Performance Management

Who should attend, and why Anyone who is responsible for the performance of others.  This workshop will help you set SMART objectives, Key Performance Indicators, standards and targets.  and introduce

open »

Personal Effectiveness

Who should attend, and why? Do you struggle to complete or finish tasks?  Do you have great ideas and intentions, but fail to see them through?  Are you in danger

open »

Management Styles

Who should attend, and why? Any manager, or aspiring manager, who has yet to receive training or development as a manager, or who wants a refresher, and would like to

open »

Motivation

Who should attend, and why? Who decides how motivated you and your workforce are?  What helps, and what hinders?  Without doubt, motivation is a crucial factor in deciding happiness and

open »

Appraisals – a modern makeover

This one-day workshop will provide you with some fresh and effective ideas for achieving what you want in an easier and more positive way. Who should attend, and why? Any

open »

which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…