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coaching

what it is, and how to do it, including the importance of calibration, contamination and recap…

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challenging conversations

the three key factors that make conversations challenging, including context, the other person’s behaviour, and you – and your attitude. Also what to do about it – before, during and afterwards

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wellbeing

Ten ideas to help you look after your physical, mental and emotional wellbeing

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Customer Service: Front Line Skills

Who should attend, and why? This one-day programme is for any customer-facing employee, and that includes internal as well as external customers.  It will focus specifically on core skills, that

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Stress Management

This course will show you what you can do, simply and positively, to prevent stress occurring in the first place, then manage it effectively if it does occur.  The course

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Challenging Conversations

Who should attend, and why? This one day workshop is for anyone facing a 1-1 conversation which might be tricky, and who wants a number of strategies, tools, tactic and

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Growth Mindset

Who should attend, and why? Anyone who is interested in developing a more positive, can do attitude, or (perhaps as important) helping others to do so – staff, colleagues, family…

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It’s All In The Mind …

Who should attend, and why? This one-day workshop focuses on the powerful impact the mind has on everything we feel, think, say and do – and offers key strategies to

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which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…