new quotes published daily… the perfect place to find that that key killer quote for a presentation
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models, acronyms, lorem ipsum etc et
models, acronyms, lorem ipsum etc etc
models, acronyms, lorem ipsum etc et
Practitioner and Master Practitioner qualifications, accredited by the Society of NLP
podcast
…on management and personal development… new episodes weekly.
new quotes published daily… the perfect place to find that that key killer quote for a presentation
book a free 30 minute coaching session now to discuss your needs and see if we’re the right fit
all our coaching packages are supplemented with free access to our extensive ‘pod’ library…
… podcast covering management and personal development themes.
Search >200 quotes by theme… the perfect place to find that that key killer quote for a presentation
… our take on a wide range of relevant themes from management and personal development to the best of what’s ‘out there’…
… short, sharp morality tales for managers – often to make you smile, and always to make you think.
… including monthly bitesize workshops; anyone can attend, but places are limited, so book now…
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Of course, you may be too busy to listen to this podcast…but you’ll regret it if you don’t – since then you’ll never know how useful these top ten tips would have been…
How to personally make the best of any difficult situation, and be better prepared for the next one…
The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…
How to create a positive impression, and build credibility, likeability and affinity: all key factors to help you build and deliver positive influence consistently and authentically over time.
Which is the quality product, and why? and who decides – the customer or the provider? And does fit for purpose depend on use and context?
The customer service grid outlines the four key factors your organisation needs to get right to please and retain your customers – your core and ancillary services, and your standards and targets in each of these areas.
The triangle identifies and links three key factors that together make the most impact on customer satisfaction: service, support and staff…
This video explains the difference between a standard and a target, as performance measures, and the relationship between them and the drive to customer service excellence.
You are confident – that’s the truth. The trouble is, you may not believe it. This pod helps you recognise the truth, and develop ways you can increase both the range and depth of your confidence, and overcome any barriers that may exist to being more confident.
Why creativity and invention may not be supported under some cultures – another example to support Sir Ken Robinson’s case for ‘Do Schools Kill Creativity’
The CRATE experiment: how 42 separate businesses not only work in the same space, but collaboratively as a learning collective, sharing business ideas and experiences…
We all love good stories…and they are a really powerful and effective way of influencing, inspiring and shaping an audience’s emotions and potential responses…
Six key drivers, and four key inhibitors, that will determine how successfully motivated you are…and how you can support other’s motivation
Do you have a networking strategy or budget? Do you know who to include or why? Do you know how to use and extend your network?
… occasional goodies by email – free resources, early bird booking for free events, special offers, and our latest news.
*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.