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top ten tips - being persuasive
top tens

being persuasive

Of course, you may be too busy to listen to this podcast…but you’ll regret it if you don’t – since then you’ll never know how useful these top ten tips would have been…

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top tens

being resilient

How to personally make the best of any difficult situation, and be better prepared for the next one…

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top tens

nudge theory

How an understanding of human behaviour – how we act, and why – can help you ‘nudge’ people towards or away from particular choices and outcomes…

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top tens

receiving feedback

The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…

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alignment

This video addresses how aligned any staff member is with their organisation’s practice and values – and what either can do about it if that happens….

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deckchairs on the titanic
storytelling

deckchairs on the Titanic

Even though the Titanic was sinking, stewards straightened the deckchairs and the band played on. Why? Apparently, attitude is everything, and can easily hijack reason and rational decision making…

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the fisherman
storytelling

the fisherman

Building a shipping fleet, or mending nets? Which is it to be? A tale of two different cultures, and what constitutes success.

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videos

standards, targets & excellence

This video explains the difference between a standard and a target, as performance measures, and the relationship between them and the drive to customer service excellence.

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how to catch a monkey
storytelling

how to catch a monkey

A metaphor for how failing to let go will keep you trapped – so don’t let life make a monkey out of you…!

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finding the lever
storytelling

finding the lever

How understanding someone’s key motivation and drivers can help convert repetitive failure to instant success…so focus on what they want, rather than just what you want…

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walking in sight
storytelling

walking in sight

Walking in the hills as a metaphor for project management – the early focus on progress made, the later focus on final completion and success.

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top tens

positive mental attitude

Be mentally where you want to be… It’s all in the mind… 10 tips to help you transform you attitude and create a positive outlook.

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articles

every cloud… the upside of lockdown

No one would have wished for coronavirus and its terrible effects…but there have been unforeseen consequences that are positive and valued. This research article identifies many of them…

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which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…