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Soft Selling Skillsworkshop outline

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You may have staff who are not aware how much opportunity they have to sell your product or service; they do not regard themselves as sales staff – and would run a mile at the thought of having to sell.

Who should attend, and why?

This course will convince your staff that selling really is, and perhaps should be for them, a gentle art, built around engaging conversation and building a relationship.

Outcomes:

By the end of this workshop you will

  • understand what is meant by ‘soft selling’
  • have assessed yourself, your skills and qualities against a ‘soft selling’ checklist
  • have observed ‘soft selling’ in practice
  • have attempted soft selling skills and techniques, received feedback and reflected on it

Content:

  • What is ‘soft selling’ and situations where it might be useful
  • Key skills and attributes
  • Your own self-assessment
  • Observing soft selling in practice
  • Putting your soft selling skills and techniques into practice
  • Personal reflection and action planning

Development Method:

The workshop will be a mix of facilitator input, group discussion, self assessment, observation, practical activities, feedback and reflection.

Comments:

  • “Excellent, informative, and more sessions would be useful. Provided a lot to think about afterwards” (senior manager, Guildford)

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overview

You may have staff who are not aware how much opportunity they have to sell your product or service; they do not regard themselves as sales staff – and would run a mile at the thought of having to sell.

who should attend and why?

This course will convince your staff that selling really is, and perhaps should be for them, a gentle art, built around engaging conversation and building a relationship.

outcomes

By the end of this workshop you will

  • understand what is meant by ‘soft selling’
  • have assessed yourself, your skills and qualities against a ‘soft selling’ checklist
  • have observed ‘soft selling’ in practice
  • have attempted soft selling skills and techniques, received feedback and reflected on it

content

  • What is ‘soft selling’ and situations where it might be useful
  • Key skills and attributes
  • Your own self-assessment
  • Observing soft selling in practice
  • Putting your soft selling skills and techniques into practice
  • Personal reflection and action planning

development method

The workshop will be a mix of facilitator input, group discussion, self assessment, observation, practical activities, feedback and reflection.

“Excellent, informative, and more sessions would be useful. Provided a lot to think about afterwards”

Senior Manager, Guildford
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which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…