You may have staff who are not aware how much opportunity they have to sell your product or service; they do not regard themselves as sales staff – and would run a mile at the thought of having to sell.

Who should attend, and why?

This course will convince your staff that selling really is, and perhaps should be for them, a gentle art, built around engaging conversation and building a relationship.

Outcomes:

By the end of this workshop you will

• understand what is meant by ‘soft selling’
• have assessed yourself, your skills and qualities against a ‘soft selling’ checklist
• have observed ‘soft selling’ in practice
• have attempted soft selling skills and techniques, received feedback and reflected on it

Content:

• What is ‘soft selling’ and situations where it might be useful
• Key skills and attributes
• Your own self-assessment
• Observing soft selling in practice
• Putting your soft selling skills and techniques into practice
• Personal reflection and action planning

Development Method:

The workshop will be a mix of facilitator input, group discussion, self assessment, observation, practical activities, feedback and reflection.

Comments:

• “Excellent, informative, and more sessions would be useful. Provided a lot to think about afterwards” (senior manager, Guildford)

Find out more …