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Performance Managementworkshop outline

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Who should attend, and why

Anyone who is responsible for the performance of others.  This workshop will help you set SMART objectives, Key Performance Indicators, standards and targets.  and introduce an effective model for addressing, and ideally preventing, poor performance.

Outcomes:

By the end of this workshop you will

  • distinguish between performance outputs and outcomes
  • be able to set key performance metrics and measures that are relevant and achievable
  • be able to engage and involve staff members in setting their own performance objectives and measures
  • address poor performance in a confident, constructive, professional and effective manner
  • prevent or minimise the likelihood of poor performance

Content:

  • Defining performance: outputs and outcomes; start at the back
  • Performance measures: objectives, outcomes, KPIs, standards and targets
  • Engaging staff in setting their own performance objectives and measures
  • Using the RKSA model to address and minimise poor performance
  • Giving constructive feedback on all levels of performance

Development Method:

The workshop will be a mix of facilitator input, group discussion, a short video extract, practical activities, casework, and feedback.

Comments:

  • “Fantastic day – I’m now much clearer how to manage the performance of others more effectively” (Team Leader, Chichester)

Find out more …

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overview

This workshop will help you set SMART objectives, Key Performance Indicators, standards and targets. 

who should attend and why?

Anyone who is responsible for the performance of others (and, of course, their own performance…)

outcomes

By the end of this workshop you will

  • distinguish between performance outputs and outcomes
  • be able to set key performance metrics and measures that are relevant and achievable
  • be able to engage and involve staff members in setting their own performance objectives and measures

content

  • Defining performance: outputs and outcomes; start at the back
  • Performance measures: objectives, outcomes, KPIs, standards and targets
  • Engaging staff in setting their own performance objectives and measures
  • Giving constructive feedback on all levels of performance

development method

The workshop will be a mix of facilitator input, group discussion, a short video extract, practical activities, casework, and feedback.

“Fantastic day – I'm now much clearer how to manage the performance of others more effectively"

Team Leader, Chichester
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would you like to know more?

… everything you need to know about effective workshops can be found via these links…

which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…