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resource library

Our growing library of free resources includes series such as stories, articles, top ten tips and videos.

Use the resource finder to look for something specific, or just browse the full collection.

top ten tips - being persuasive
top tens

being persuasive

Of course, you may be too busy to listen to this podcast…but you’ll regret it if you don’t – since then you’ll never know how useful these top ten tips would have been…

open »
14th March 2022
top tens

being resilient

How to personally make the best of any difficult situation, and be better prepared for the next one…

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7th March 2022
top tens

building rapport

Here are ten top tips to help you build and maintain positive relationships with those you work or socialise with, quickly and easily…

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28th February 2022
top tens

nudge theory

How an understanding of human behaviour – how we act, and why – can help you ‘nudge’ people towards or away from particular choices and outcomes…

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21st February 2022
top tens

receiving feedback

The other end of feedback…all feedback is useful, if you know how to use it. This podcast will help you make the best of any feedback you receive…

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14th February 2022
top ten tips - giving feedback
top tens

giving feedback

How to decide what to say when giving feedback, and how to say it… So that the impact is positive and effective for everyone involved.

open »
7th February 2022
top ten tips - challenging conversations
top tens

challenging conversations

The three key factors that make conversations challenging, including context, the other person’s behaviour, and you – and your attitude. Also what to do about it – before, during and afterwards

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31st January 2022
top ten tips - influencing skills
top tens

influencing skills

How to create a positive impression, and build credibility, likeability and affinity: all key factors to help you build and deliver positive influence consistently and authentically over time.

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24th January 2022
top ten tips - time management
top tens

time management

Ten top tips to help you deal with key issues such as interruptions, emails, overload, deadlines, and opportunity costs

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17th January 2022
top tens

positive mental attitude

Be mentally where you want to be… It’s all in the mind… 10 tips to help you transform you attitude and create a positive outlook.

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5th February 2021
top ten tips - writing effectively
top tens

writing effectively

Simple tips to improve your writing skills, avoid common mistakes and communicate more effectively.

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2nd December 2020
top tens

storytelling

We all love good stories…and they are a really powerful and effective way of influencing, inspiring and shaping an audience’s emotions and potential responses…

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25th August 2020
top ten tips - thinking on your feet
top tens

thinking on your feet

When the pressure is on, and you get an unexpected and challenging question – how do you respond quickly and with confidence? Here’s how….

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20th February 2020
top tens

managing effective meetings

Why oh why do so many meetings tie up so many people for so long for so little effect? This podcast provides some answers, and what you can do about it…

open »
27th November 2019
negotiation skills
top tens

negotiation skills

What we mean by ‘negotiation’; the negotiation matrix to help you prepare, and the key skills to help you deliver.

open »
16th September 2019
changing habits
top tens

changing habits

Making and breaking habits – what do you need? Know your reasons, then how to replace the bad ones, and reinforce and repeat the good ones

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13th August 2019
micro behaviours
top tens

micro behaviours

The little things that make a big difference: the words and language you use; your voice – its tempo and tone; and your body language…

open »
9th August 2019
motivation
top tens

motivation

Six key drivers, and four key inhibitors, that will determine how successfully motivated you are…and how you can support other’s motivation

open »
9th March 2019

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We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…