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Blog Posts

resource library

Our growing library of free resources includes series such as stories, articles, top ten tips and videos.

Use the resource finder to look for something specific, or just browse the full collection.

the fisherman
storytelling

the fisherman

Building a shipping fleet, or mending nets? Which is it to be? A tale of two different cultures, and what constitutes success.

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videos

consequence assertion

The five essential steps for dealing effectively with persistent and beligerent behaviour – a process that always leaves you, rather than them, in control…

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videos

standards, targets & excellence

This video explains the difference between a standard and a target, as performance measures, and the relationship between them and the drive to customer service excellence.

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videos

confidence

You are confident – that’s the truth. The trouble is, you may not believe it. This pod helps you recognise the truth, and develop ways you can increase both the range and depth of your confidence, and overcome any barriers that may exist to being more confident.

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victory in defeat
storytelling

victory In defeat

A brilliant example of a reframe, resilience and a positive mindset: Greg Norman talking to the press after a disastrous round of golf…

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annie hall cover
storytelling

Annie Hall

A brilliant and funny demonstration of the difference between experience and meaning – and how the fact can be the same, but the perception and interpretation be very different!

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articles

high performers… saints or sinners?

You may have a high performer in your team.  In which case, you probably consider yourself to be very lucky.  But are you?  Whilst a high performer clearly provides benefits, they can also produce liabilities.  Here’s the case for and against…

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how to catch a monkey
storytelling

how to catch a monkey

A metaphor for how failing to let go will keep you trapped – so don’t let life make a monkey out of you…!

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finding the lever
storytelling

finding the lever

How understanding someone’s key motivation and drivers can help convert repetitive failure to instant success…so focus on what they want, rather than just what you want…

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the barometer
storytelling

the barometer

Why creativity and invention may not be supported under some cultures – another example to support Sir Ken Robinson’s case for ‘Do Schools Kill Creativity’

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articles

every cloud… the upside of lockdown

No one would have wished for coronavirus and its terrible effects…but there have been unforeseen consequences that are positive and valued. This research article identifies many of them…

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articles

entrepreneurship

The CRATE experiment: how 42 separate businesses not only work in the same space, but collaboratively as a learning collective, sharing business ideas and experiences…

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articles

what humans need most…

The case for nourishment: to feel valued and valuable, and to be recognised and acknowledged for contribution and worth – especially if we don’t do it well for ourselves…

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articles

the two faces of leadership…

Is leadership positional, or attributional? This article explores the case for each viewpoint – and of course, it can be a combination of both…

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negotiation skills
top tens

negotiation skills

What we mean by ‘negotiation’; the negotiation matrix to help you prepare, and the key skills to help you deliver…

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top ten tips - challenging conversations
top tens

challenging conversations

The three key factors that make conversations challenging, including context, the other person’s behaviour, and you – and your attitude. Also what to do about it – before, during and afterwards

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changing habits
top tens

changing habits

Making and breaking habits – what do you need? Know your reasons, then how to replace the bad ones, and reinforce and repeat the good ones

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micro behaviours
top tens

micro behaviours

The little things that make a big difference: the words and language you use; your voice – its tempo and tone; and your body language…

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which service are you interested in?

*online booking is available for half day workshops only. If you are interested in customised length or content, please get in touch and we’d be happy to help.

Live Poll - Mitsubishi - 06/21 - Lift Off

Group

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…

We know it’s a faff
And a bit of a pain;
But it really helps us
Stay on top of our game…